--- title: "DHL Sonru interview questions: What to expect" description: "How to ace the DHL Sonru interview: Questions and strategy" author: "Patrick Lemouche" date: "2021-09-28" canonical: "https://www.tryvoomer.com/blog/dhl-sonru-interview-questions-what-to-expect" --- # DHL Sonru interview questions: What to expect > How to ace the DHL Sonru interview: Questions and strategy Published 2021-09-28 by Patrick Lemouche on [the Voomer® blog](https://www.tryvoomer.com/blog). > **Sonru**: A video interviewing platform offering automated, on-demand video interviews for candidate screening. Sonru allows candidates to record responses to preset questions at their convenience, with options for company branding and structured evaluation. Some time ago, [DHL](https://www.dhl.com/) changed its hiring procedures to include something called a "[Sonru](https://www.tryvoomer.com/blog/define/sonru) interview". The purpose of these [video](https://www.tryvoomer.com/blog/define/video-interview) or [one-way interviews](https://www.tryvoomer.com/blog/define/one-way-interview) is to save everyone time. You don't have to travel to an office for an in-person interview if the DHL hiring manager has already made up their mind on another applicant. And the hiring manager doesn't have to sit through an interview with someone that clearly isn't interested in the job. So it's a win-win right? _Sort of._ [Sonru](https://www.tryvoomer.com/blog/define/sonru) interviews can be very **stressful** for applicants since there is no live interviewer asking questions. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. You can gain some **confidence** before your interview by practicing for DHL's Sonru interview on a platform like **[Voomer®](https://app.tryvoomer.com)**, where you can practice on DHL sample questions and get instant, AI-powered feedback on your answers. Let's walk you through the DHL Sonru interview and at the end of this article you can take a look at a few sample DHL Sonru interview questions. Get ahead of the competition at DHL with Voomer® ### What happens in a DHL Sonru interview? In a Sonru interview, you'll record yourself answering questions. Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at DHL asking you that question. Then, you'll get around 30 seconds to prepare your answer and around two minutes to answer. The number of questions varies, so be ready to answer anything from 2 to 5 questions. You can answer on your cell phone, laptop, or desktop computer - as long as it has a camera. ### DHL's Sonru interview specifics The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. The best way to answer them is via the STAR method - if you aren't familiar with how to ace every question using that method, check out the video below. [Watch on YouTube](https://www.youtube.com/watch?v=xwN2uu9DmSE) You also want to be aware of DHL's corporate values. You want to answer the behavioral questions on Sonru through the lens of those values. This will make the hiring manager's life very easy as they are looking for those values in every person they evaluate. You can find DHL Group's corporate values on its [website](https://group.dhl.com/en/about-us/the-group/strategy.html). Also take a look at their website to familiarize yourself with DHL's [corporate history](https://group.dhl.com/en/about-us/the-group/history.html) and corporate goals, because knowledge of those can be extremely helpful in an interview. As of 2026, DHL Group publishes two fundamental values, "Respect & Results," operationalized through four "bottom lines" under its Strategy 2030. You can use these to frame your behavioral answers through the value that is most relevant to the story you're telling. | Value or bottom line | DHL Group's stated description | |---|---| | **Respect** | "We prioritize the health and safety of our employees," "We value diversity and trust," "We care for and appreciate each other and address negative behaviors," "We promote open and honest feedback," and "We aim to inspire – our colleagues, our customers, and our partners – every day and everywhere."[^dhl-values] | | **Results** | "We clearly communicate expectations and achieve our goals with focus and drive," "We take responsibility for our actions and decisions," "We never compromise on integrity and compliance with the law," "We are agile and seize opportunities," and "We help each other to succeed and be successful."[^dhl-values] | | **Employer of Choice** | "As Employer of Choice, we strive to create a safe and healthy workplace: We promote a Safety First culture, our employees' health and well-being, and our values of 'Respect & Results'."[^dhl-values] | | **Provider of Choice** | "As Provider of Choice, we aim to deliver a best-in-class customer experience by emphasizing customer-centricity, digital innovation, and quality."[^dhl-values] | | **Investment of Choice** | "As Investment of Choice, we plan to accelerate our growth - in a profitable and sustainable way. This will be underpinned by reliable and resilient execution, strong compliance, and robust cybersecurity measures."[^dhl-values] | | **Green Logistics of Choice** | "As Green Logistics of Choice, sustainability is becoming an increasingly differentiating feature in logistics. Assisting our customers to become carbon neutral is crucial, and we aim to achieve this by remaining the frontrunner in low-carbon logistics operations."[^dhl-values] | DHL Group states that its overarching purpose is "Connecting people, improving lives."[^dhl-values] If you are able to naturally reference how your decisions and actions have aligned with that purpose during an answer it will help to set you apart. [^dhl-values]: DHL Group, "Strategy," https://group.dhl.com/en/about-us/the-group/strategy.html (accessed May 2026). ### How to prepare for DHL's Sonru interview Start with what you can control. Start your interview in a place that is **quiet** - away from kids, pets, lawnmowers, etc. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. Even though you might be at home, **dress** as if you were at an in-person interview. People viewing your answers appreciate the professionalism of someone that took the time to think about this issue and record using appropriate clothing. **Lighting** is absolutely key. If you record in an environment with low light, you'll come across as a blurry, barely recognizable mess on video - which does not help your chances of getting hired. Open your curtains to let in lots of natural light or turn on lights to brighten up the environment. When it comes to lighting, more is always better - as long as the lights aren't pointed at your camera! ### DHL Sonru interview questions Below are some DHL sample questions. * Tell me about yourself (a classic Sonru question) * What was the toughest challenge you've faced * Tell me about a time you faced a problem with a team member * Tell me something that is not on your resume * Access more of these questions at **[Voomer®](https://app.tryvoomer.com)**! ### Step into your arena Practice makes perfect - boost your confidence before the interview by **practicing** for your DHL Sonru interview on a tool like **[Voomer®](https://app.tryvoomer.com)**. You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to Sonru's. You can also get **AI-powered feedback on your answers** to help you land that dream job! 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